Balcony Guest House
2483 Royal St, New Orleans, LA, 70117
Balcony Guest House Menu
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Address :
2483 Royal St
New Orleans, LA, 70117 - Phone (504) 810-8667
- Website https://www.balconyguesthouse.com/
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Emily J.
It seems others were unhappy with their stay here but I was nothing but pleased. The customs are a little different but what is the point of traveling only to have things be the same for you as they are at home? We were shown to our room and offered clean towels each day of our stay. The house was perfectly clean as were our room and bathroom. It is currently under renovation but even with the construction I still found it incredibly charming and worth the price. The house was private and peaceful with a full kitchen and two sitting rooms for our use. The location is excellent since it's close enough to the French Quarter to walk but far enough away to be quiet. The attached restaurant The Silk Road was pleasant, clean and the servers were very attentive! Breakfast is provided free of charge to guests and is some of the best breakfast I've had in my life! No kidding!
(5)Danni B.
This place is great! Will defiantly come back here when I visit New Orleans. Rooms were clean with a great balcony and common area. Breakfast was great and the Chef is so nice and accommodating. It's in a great location and only a short walk from the French quarter. You also receive a complementary cocktail when you check in. Prices of the rooms were great! Me and my girlfriend stayed here for a great value, very affordable and fair for two college kids traveling. The guest house is beautifully furnished with old pieces that add so much charm and character. If you want to immerse yourself into the culture and local people in New Orleans stay at the Balcony Guest House. If you want a vacation where you expect people to drop everything to serve you I suggest you go to a Hyatt or Marriott. People on yelp who gave this place bad reviews are complaining about petty bullshit. Experience real New Orleans culture at this bed and breakfast and on your walks to the French quarter viewing all the houses and streets. Great people here and one of the best places I have ever stayed while traveling! Check this place out if you are visiting New Orleans !!
(5)Jeremy C.
First let me start by saying the location was not a problem. Fantastic location and nice little restaurant. Other people seem to have enjoy their stay here. My family and I on the overhand did not. During our wedding weekend and Mardi Gras stay with our sons the accommodations started out to be promising. Quaint old style place. That's about as far as it went. My wife and I had one room and pour boys stayed in the suite. The meals that was described in our email from Zac did not happen at all. The restaurant service was the poorest I have ever received. Not only were the meals prepared for you with their choice of food, there was no fruit or buffet style service as was paid for. On one morning we sat for ten minutes at a dirty table before my oldest soon finally got up and wiped it clean himself. We had to ask for coffee, water, drinks, and when told the waiter we wanted pancakes, we were told that our food was already being prepared by the chef. He sighed and acted so exasperated that we said ok to this. Food was brought but we had to ask for silverware and refills. One plate want delivered until the others were finished. We did not go back. Our room was cleaned the first day and freak towels placed. The boys room was never cleaned during the four day stay. We booked and paid for a five days but left early due to the service. On the third day we texted Zac about the housekeeping and was assured it would be addressed. We came back to find the bed had been made but no fresh towels were left, only wash clothes. The boys room again had not been touched. I texted Zac and was given the combination for the linen closet to retrieve towels. All that was in the closet were a few hand towels. We used these for the night and informed Zac. The next morning we departed early for parades. When we came back late afternoon we did find towels in our room but still not the boys. At this time we decided to go home early. I personally spoke with Zac about the conditions and the service and that we were leaving early. He asked his restaurant manager to listen to what I had to say. Excuses were given about new staff and if being Mardi Gras. He offered me a rain check for the day. I politely declined and told him I would accept a resins if he wanted to make amends. He advised me he would see what he could do. I also informed him that I had found a window pane broken in our room when we returned. 9 days after our departure I recieved an email claiming the window was broke and a sofa cushion was missing. I replied that we had spoken about the window and offered up our conversation about my complaints again in case he did not recall. I was told that (1) I left of my own accord without notice for unknown reasons (2) the sofa cushion was missing and would I please return it (3) that I was the only guest that complained and if I left a poor review I would be "exaggerating and fabricating" my story. I don't know about you but those remarks are the same as calling me a thief and a liar. Today I came in from work after 3 weeks of being gone and decided to try to call Zac to rectify the missing cushion situation. He was rude and very disrespectful. Told me he remembered me and that I need to bring his cushion back. I explained I had no use for his cushion and had not taken it. He replied but telling me, "I'm gonna get you boy. I'm going to notify the police and your employer. I'm gonna get you nigger." In closing, I will say that we spoke to other guest at the time we stayed and they had not recieved housekeeping either. They were french and Canadian so maybe standards are different where they live and didn't complain. I'm a native to Louisiana and have traveled quite extensively in the US and also to Central and South America. This was the worse treatment I have ever recieved during and most certainly after. No matter the occasion customer service should always be priority. To make excuses, accuse a customer, and badger am individual in such a manner is unacceptable.
(1)Billie P.
We were actually in the house next to the Balcony Guest House (run by Balcony Guest House), 2477 Royal Street, a duplex, in which I was sent photos of but we actually stayed in the opposite of where the photos were taken. Good. Location: in Marigny close to Frenchman not too far from Quarter. Interesting locals there and really friendly. House: Was big enough for everyone. Breakfast next door: It was free and pretty good, same thing everyday. Bad: House: Was not very clean, the linens were stained, the front door code was the address (REALLY STUPID) patio out back was full of dead plants, everything dead, front patio dead plants, we were never told the house was 3 stories either. 40 steps to the 3rd floor super steep super narrow. It appears to be 1 from the photos. We had some plumbing issues that were fixed pretty fast. BOTTOM LINE: This is a house that needs TONS of TLC to warrant $1000 a night for any reason. $500 night because it sleeps so many would be more like it. But until it is fixed up not PATCHED up, the price is so wrong. Would I got back? Yes if the price was different. You don't pay $5000 for those accommodations for 5 nights no way no how!
(2)Amanda P.
Zak and Naz were amazing hosts. We called to check for availability at the Balcony Guest House very last minute when our first accommodation fell through. They were so helpful, and gave us a few beers as chatted about NOLA. They gave us some pointers about the town and walked us up to the room personally, even though we were there well after hours. They checked in on us occasionally and let us use their washer and dryer before we left. We stayed in the third floor suite and loved the balcony. The location was wonderful as well. A close walk to the quarter and we felt very safe. The only criticism is that the WiFi didn't work, but when you're on vacation, WiFi isn't your biggest priority. Would definitely recommend. Be sure to grab a drink and tapas on the 2nd floor of Mimi's, just down the block!
(5)Andrea S.
Each star represents the two things I liked- the bed and the breakfast. Wasn't crazy about the idea of the airport shuttle not going there. Notified the owner my arrival (he was good in communicating). Checked in at the bar which was odd and walked to my room. Skipped the welcome cocktail because I had a long day. Not sure what time it was but I was awoken by my phone ringing and a knock on my door making sure I was there. Who does this? I checked in downstairs, notified him when I landed. Didn't know I was supposed to do any more. When I woke up, I noticed no iron in the room (the basics) and hair in the shower. Not happy about that. Went downstairs at around 8:45 starving and the restaurant was closed so when I called I was told they open at 10. How many people eat that late? When I went back down, I still had to wait but fortunately the food was good. Renee', the server was pleasant. Didn't care for the area but was glad there was a bus a block away to get me outta there. Glad i only had to endure a night.
(2)Yolanda B.
I love the atmosphere of this place. It's a renovated house with key pads for door locks which I really like. The owner is extremely polite and welcoming and even offer a free cocktail at the bar downstairs. There's a Keurig in the hall for guest convenience but they do a small breakfast buffet in the Silk Road restaurant. The breakfast is a small step up from standard hotel breakfasts. There's biscuits and gravy, home fries or hash browns, bacon, and eggs with cheese that are seasoned pretty well. They have coffee and water for beverage choices. The bed was decent, linens might need to be donated, they were white but a bit dingy from several washings. The bathroom was smaller than I thought it would be but served me just fine for two days. There was a little armoire for me to store my belongings and a chair. There also a refrigerator and microwave which were handy. There's a tv with what appeared to be basic cable; I just used it as background noise. I had trouble with the WiFi but it could have been use error. The reason I'm giving this place three stars is that you can hear everything that happens in the hallway. Entire conversations, every door that openness and closes and every footstep that goes by. The price was fair considering I started on the off weekend between two major festivals in New Orleans. If I'm in a pinch I'll stay here again because it's convenient and the people are nice.
(3)Rei A.
I stayed here for a week when I was performing at Marigny Opera House. Staying at this B&B made my New Orleans experience even more special. I loved the neighborhood; it's walking distance to the French Quarter, and all the popular local spots. The host Zak was wonderful, and he made me feel at home at his B&B. The room was clean and comfortable, and it was furnished beautifully. They offer free made-to-order breakfast, which was out of this world... Rick was an outstanding cook, who was fun and personable, and he made delicious breakfast every morning. I would love to come back here on a vacation, and I highly recommend this place to all my friends!
(5)Andrew R.
Zak was a fantastic host -- in touch with us all along, answered all our questions, went out of his way to make sure we had a great time. His B&B is beautiful, extremely clean, a block from a few great bars/restaurants, a short walk from Frenchman Street, and a longish (but safe and pleasant) walk from the French Quarter. The B&B has a great balcony, which we used (thanks to Zak's advice) to watch parades, and Zak helpfully pointed us to other local events. I came with 16 friends, and we couldn't have had a better experience. I'd happily recommend Zak and this b&b.
(5)E M.
When we booked this place in the Marigny district (not far from the music clubs on Frenchmen Street, within walking distance of the French Quarter), we had a hunch that it would be a great little slice of life in New Orleans--and we were right. The simple, antique-filled rooms are on the second floor (with access to the namesake upper balcony, great for people-and-parade watching), and a hearty, home-cooked hot breakfast is part of the package in the Silk Road restaurant/bar/beer & wine shop below. (A great place for lunch and dinner too--the chef is turning out some very fine Indo-Asian dishes.) Owner Zak is as charming and colorful as the neighborhood he serves--this is the ideal place to settle into The Big Easy.
(5)Ben R.
Not the Droids I was looking for... When I travel, I expect a certain level of service. That includes daily housecleaning service. When I stay at a B&B, I expect breakfast at a reasonable time - that means before 9:30 AM. This offered neither. On the plus side, the room was acceptable (I'd give it a B) and the staff made some effort to accomodate (C+). Had the website alerted me to these issues, I'd not have stayed there. If you don't mind them (oh, and note hot breakfast isn't actually available on Sundays, despite what the website said), this is an acceptable, if not awesome place to stay. If you're looking for more, keep looking. Oh, and the drunken frat boys coming in at 4AM didn't help. That said, if that's what you're looking for, this would be a fine place to stay.
(2)Janen G.
i was skeptical at first but once i arrived i knew we made the right decision. don't expect 5-star treatment-place is simple, clean and safe. staff is welcoming (sorta kinda). it's a neighborhood eatery with rooms rolled into one. loved the fact that place had restaurant and store (snacks and alcohol) which made it super convenient for us. place is walking distance to French quarter and also has two bars down the block. if you want to get off the grid and see a real neighborhood check this place out. tip-no maid service. be sure to take your trash out daily and replenish on towels.
(4)Anne O.
The short: I wouldn't call this a bed and breakfast, yelp! Felt more like a boarding house. So just be warned, you're not getting a great deal on a b&b, you're about to stay in a place that feels more like a private room in a hostel. I had an exhaustive list of criticisms, which I just deleted from this review, because I realized I shouldn't rate it with b&b expectations, because it's not one. I felt like this place fits the spirit of the neighborhood quite well, which is a plus, and I don't want to criticize the owners because they also run a restaurant below and that takes a lot of hard work... We liked the hood, kinda run down n quirky, but the main problem I had was the absurdly creaky bed in room 2. When in Nola, you must have good sleep. Other places, who cares, but vacationing here, drinking a lot, staying out late, it's super necessary. We constantly woke up all night just from the noise from normal sleep movements, then woke our neighbors up in the morning, which is an awkward start to a day which also started with poor sleep. Also if you're doing just one night I would not make that night a Sunday. Their restaurant is closed, so that welcome cocktail and friendly welcome other reviewers got was not there for us.
(3)Laura B.
We are staying here a few nights while playing around in NOLA. Very nice B&B and reasonable with a nice balcony. We couldn't ask for more. The room is small but extremely clean and tidy with class. There is a restaurant downstairs with a bar that closes at 10. We were given a complimentary drink as we waited to check in. We would stay here again in our future adventures to NOLA. They do have wifi but it doesn't work well in the rooms. It does work on the balcony and downstairs though. Enjoy!
(5)Mardi C.
simple, clean, and has balcony. no big time frills inside the rooms, but the balcony? makes this a great place, especially during krewe du vieux. breakfast here is wonderful, you can order whatever you want, and the chef will make it. huge breakfast and hot coffee... yum. you can do laundry downstairs if you need, and a great wine selection in the store too. employees are all real nice, and the neighborhood is certainly one of a kind. If your here a few days, you can hit many spots. the bar downstairs closes at ten, so from there, your on the busline too, if you want to hit the quarter. its all walking distance, frenchman is a straight shot. rooms vary in price, and according to festivals, tourism, etc. for $89 you can get a nice clean place, and have peace of mind. during christmas, they close the downstairs between christmas and new years, so keep that in mind when your booking. they have poker, restaurant, wine selection, washers, dryers, and great locals hanging out. even outdoor seating. many europeans stay here, and the wifi, is free. lots of advice from the locals if you ask. local papers to look up things to do, and a variety of coffee shops, gay bars, straight bars, and restaurants to choose from. you can get a cab instantly here, as they hang out up the street. this is an affordable great place to stay.
(3)Sara R.
Clean, bright, tastefully furnished, perfect location. There isn't a better deal in the Marigny. The staff are also super sweet and accommodating -- and will go out of their way to make the neighborhood (and the city) feel like home to you.
(5)